List of languages supported

All of Enchant's customer facing interfaces such as Messenger (live chat), Knowledge Base, and Satisfaction Rating forms come with built-in translations to 20 languages.

At this time the internationalization (i18n) supports the following 20 languages:

  • Arabic

  • Chinese (Simplified)

  • Chinese (Traditional)

  • Czech

  • Danish

  • Dutch

  • English

  • Finnish

  • French

  • German

  • Greek

  • Italian

  • Japanese

  • Norwegian

  • Polish

  • Portuguese

  • Russian

  • Spanish

  • Swedish

  • Turkish

Here's an example of satisfaction rating form that your customers see (in text mode) translated to French:

If you serve customers in a language that is currently not supported, please feel free to reach out to us.

Note that the language selection comes from the associated inbox. Setting the language in an inbox will automatically set the language for it's satisfaction ratings and any connected knowledge bases or messengers.