Integrating Enchant with Shopify

Enchant is customer support software for growing Shopify stores. Enchant provides:

• Help Desk: Forward your support email to Enchant and reply to customer emails faster from inside Enchant. Scale your customer support while ensuring nothing slips through the cracks.
• Knowledge Base: Manage both a public FAQ or internal policy documents.
• Live Chat: Chat with customers on your website.

When connected to Shopify, Enchant will display customer information including recent orders alongside all emails and even while chats are in progress.

1. Create an Enchant account from enchant.com
2. Log in to your Enchant account & head over to the Apps tab in the admin
3. Open the Shopify app from within Enchant & click Install
4. Shopify will ask you to authorize Enchant
5. Once authorized, your Enchant account and your Shopify account will be connected